GAME LAUNCH MONITORING
Know when your games stop working.Before your players do.
Monitor your casino from the real player perspective. Detect launch failures and get the technical evidence to act.
The whole journey. No integration.
It logs in, navigates the lobby, finds the game, launches it and validates loading. From outside your platform.
THE BLIND SPOT
Your casino can be online…while a game fails to launch.
Traditional monitors check servers and URLs. Gamestigator checks the journey your player actually takes.
Invisible failures
The home page works, but the game does not load. The failure is where your player finds it.
Isolated provider
A single provider can fail and affect many games in your catalogue.
Mobile / Browser
Desktop can work while Safari, iOS or Android fails.
Insufficient evidence
Support receives issues without screenshots, traces or useful technical context.
HOW IT WORKS
Tests like a player.Documents like an investigator.
An automatic, repeatable journey. From login to result, with context at every step.
Signs in with a test user and checks the session.
Every run connects status, time, evidence and probable cause.
A SHARED LANGUAGE
Three states. Zero ambiguity.
PASS
Ready to playThe game opens, loads and is ready to play.
DEGRADED
Needs attentionSlow loading, incomplete resources or unstable behaviour.
FAIL
Requires actionDoes not load: provider error, broken session, blocked iframe or timeout.
EVIDENCE, NOT ASSUMPTIONS
More than an alert.An account of what happened.
Every issue includes the context your teams need to investigate and act. Shared evidence for support, technology and providers.
- Before and after screenshots
- Video of the journey
- JavaScript errors and console
- Network, HTTP and CDN
- Iframe and provider context
- Load times
Provider iframe timeout
The provider resource does not respond during launch.
SAME GAME. ANOTHER PERSPECTIVE.
An experience can changefrom market to market.
Check the same journey from different countries, devices and browsers. Find where it works and where it stops working.
Capability illustration. Markets and results are examples.
VISIBILITY WITHOUT FRICTION
Built for your operation.
The information you need, without changing how your casino works.
Your core stays your core.
Leaves core, wallet and platform untouched. Monitors from the outside.
What the player experiences.
Measures the real experience, from session to game loading.
Evidence to move forward.
Screenshots, video, network and console connected to each issue.
The provider, in context.
Groups problems by provider and game to support investigation.
Every context matters.
Visibility by country, browser and device.
Less noise. More context.
Alerts with evidence and probable cause to guide your response.
ONE SHARED SOURCE
Every team sees what it needs.
Sees the impact.
Game status and operational context to inform decisions.
Sees the traces.
Network, console, iframe and timings to investigate probable cause.
Gets the evidence.
Screenshots and video to understand and document every issue.
Receives documented issues.
Specific problems by game and provider, backed by evidence.
FROM DOUBT TO EVIDENCE
Start with 20–50critical games.
In a few days, you can see exactly which games work, which fail and what evidence sits behind every issue.
Request a pilotOne casino. A defined scope. Real visibility.LET’S TALK ABOUT YOUR CASINO
See your operation through fresh eyes.
Tell us what you want to monitor. We’ll discuss your journey, markets and the games that matter most.
No technical integration
With your test user
With the games you prioritise
Invisible game failuresshould not stay invisible.
Discover what happens between the lobby and a game ready to play.
Book a demo